Shipping

While typical transit times range between 3-6 business days, due to the climate of our country with COVID-19, we are seeing an increase in transit delays. Please allow a little extra time for your order to arrive after it has shipped from our warehouse.

Smoke Bombs Must be shipped using HAZMAT Shipping. They are considered pyrotechnic devices by the USDOT and must be packaged and handled in accordance with strict guidelines set by the Department of Transportation. The price is in place by USDOT and not something we can control. 

Signature is required at the time of delivery for all Hazmat FedEx shipments. Please factor this in when you are tracking your order.

Discounted Shipping
Order Value Shipping Cost
$0 - $49.99 $29.99
$50 - $149.99 $19.99
$150 + FREE

 

LOCAL IN-STORE PICKUPS:

We are now offering local pickups at our store front in Orem, UT. There are no shipping charges for order pickups. If this is an option of interest for you please proceed with your online order and you will be directed through the checkout process with instructions. 

  • Store Pickup Hours: Mon - Fri, 10:00 a.m. - 3:00 p.m.
  • Store Location: Orem, UT

 

COVID-19 Shipping:

  • Due to Coronavirus, we are unable to guarantee shipping time frames.
  • Check your area to see if there are shipping delays.
  • We are shipping out on time, but cannot guarantee that wherever you live is currently delivering on time. Be advised.
  • Thank you for your understanding and together we can get through this!

For more information on Covid-19 and how it has affected procedures, visit this LINK

Shipping Policies

  • We are unable to expedite shipping in any way. The options listed at checkout are the only options. 
  • We ship all orders the same day you order them if you place the order by 1 pm MT (3 pm ET) from Monday-Friday.
  • We don't deliver on Sundays. The days calculated at checkout for shipping times are business days (M-F) and it is an estimate, not a guarantee. In some areas Saturdays are also a delivery day. If you order after the 1 pm MT cutoff time, you will need to add 1 business day to the quoted delivery date shown at checkout. There is also 1 day for processing that will need to be added to the time frame.
  • Shipping addresses cannot be changed once it leaves our facility due to regulations of specialty hazmat shipping.  Customers should call the carrier with their tracking number and either request a hold at the sorting facility for direct pick up – or – schedule delivery at a time that is convenient for them.
  • FedEx will attempt to deliver your order 3 times.  If unsuccessful, they will hold the package for 5 business days for pick up.  Should that pick up window expire, FedEx will return the package to us.  
  • Returned orders via incorrect address or unsuccessful delivery will be refunded minus total shipping costs. Keep in mind that FedEx charges us for shipping to and from and there can be added charges for Hazmat content. Hazmat fees total over 30 dollars, so if your order is sent back to us, this may result in a total of 60 dollars being taken off your refund. Be sure before ordering that your address is correct and you are prepared to receive your package.
  • Due to the nature of the products, orders cannot be delivered to a FedEx retail center (i.e. Walgreens, Shipping Stores, etc)
  • We cannot ship pyrotechnics to Canada, Hawaii, Alaska or Puerto Rico due to the regulations of specialty hazmat shipping
  • PO Boxes: We cannot ship any hazmat items to PO Boxes. If you place an order that includes hazmat shipping to a PO Box, a member from our team will contact you requesting a new address. Your order will not be processed or shipped until a new address is verified. We apologize for any inconvenience this may cause! Please consider this before placing your order to a PO Box. Thank you!
  • Email Us with any question: info@SmokeEffect.com
  • No cancellations on any shipped orders. No returns or refunds on any product. All Sales Final.
  • We ship from Utah.
  • All orders placed over the weekend ship out on Monday

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