Shipping time frames are delayed 1-2 days due to COVID-19. Check shipping page for more information. Free Shipping on Orders Over $100!

Contact Us/Returns

If you have any questions please feel free to contact us.

Be sure to put the Order # in the subject line and email us @

Email: info@SmokeEffect.com

Phone: 385-202-3557

EMAIL IS BETTER. We are not always able to answer the phone as our hours of operation are 10-3 Mountain Standard Time.

We ship all orders from Utah.

We do not accept returns so be certain before you order!

If you have issues with the smoke bombs, we will need photo or video proof sent to us via email, along with a brief description of what happened. If it is user error we cannot refund. If the smoke bomb was a dud, we will get in contact with the manufacturer and send over the photo/video you supply.

Many questions can be answered on our F.A.Q. Page

Shipping Questions can be answered by seeing our Shipping Page

After 30 days we no longer process any type of refunds